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PRACTICE CHARTER
Patients’ Rights And Responsibilities
Please cancel appointments which are no longer needed; arrive on time for your appointment; book one appointment for each person.
Please treat our staff with courtesy and respect.
Please notify us if you change your name, address or contact numbers.
Confidentiality
All staff are bound by strict rules of confidentiality.
Medical Records
Your medical records are confidential. However, to ensure the highest quality of care, information may be shared with other health care professionals. Solihull CT (see below)
may require access to records for audit purposes. Anonymised patient data may be provided to third parties for audit and research. If you do not want your records to be shared, please contact the
practice manager.
Solihull Care Trust
Solihull Care Trust was formed in October 2006 as a result of a successful partnership working between Solihull Council and Solihull Primary Care Trust. The main
responsibilities of the Care Trust are to improve health and wellbeing of the population of Solihull; reduce health inequalities; provide a wide range of community services; provide healthcare, treatment and advice and to
support carers.
Solihull Care Trust can be contacted at:
20 Union Road
Solihull B91 3EF
Telephone: 0121 711 7171
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